+91-9841411645

impaktbs@yahoo.com

 

Our Services

 

We have full service set up based at Chennai to cater the needs of Customers in Tamilnadu. All our 15 Engineers are well trained by CANON INDIA PRIVATE LIMITED on Canon copiers, Fax Machines & Printers to ensure the customer satisfaction.

The entire team is professionally managed by the people who are pioneers in the field. Also, We have registered with GEM for supply of Office Automation Products to various government departments.

We have 8 Marketing Executives who have thorough knowledge about the products & offers of the right products to the customers for them to arrive the desired benefits.

Frequently Asked Questions (FAQ)

 
1. What types of electronics do you sell?
We supply and support a wide portfolio of Canon equipment, including photocopiers, fax machines, multifunction printers, scanners, professional cameras, and large-format plotters. Product availability may vary by season and inventory.
2. Are the products brand-new or refurbished?
Unless stated otherwise, all products are brand-new and come in original manufacturer packaging. We also offer certified refurbished items clearly labeled as such.
3. Do your products come with a warranty?
Yes. All new electronics include a standard manufacturer warranty. Warranty length depends on the brand and product category (typically 1 year). Extended warranties may be available at checkout.
4. How can I track my order?
Once your order has shipped, you will receive an email with a tracking number and a link to monitor your delivery status in real time.
5. What payment methods do you accept?
We accept major credit/debit cards, PayPal, digital wallets (Google Pay / Paytm / PhonePe), and sometimes financing options like Affirm or Klarna (depending on region).
6. Is financing available for expensive items?
Yes. Certain products are eligible for monthly installment plans through our financing partners. Approval depends on your credit profile.
7. What is your return policy?
Most electronics can be returned within 30 days of purchase, provided they are in like-new condition with all accessories. Some items (e.g., opened software, personal-use devices) may have restocking fees or be final-sale.
8. What should I do if my product arrives damaged or defective?
Please contact customer support within 48 hours of delivery. We will arrange a replacement, refund, or repair depending on the item and issue.
9. Do you offer tech support or setup assistance?
We provide basic setup assistance and troubleshooting guides. For advanced support, you may be directed to the manufacturer’s technical support team.
10. Are your prices negotiable or matched with competitors?
Some products qualify for price matching if you provide proof of a lower advertised price from an authorized retailer. Promotions and bundle deals are updated regularly.
11. How often do you restock out-of-stock items?
Restock times vary by product. You can sign up for email or SMS notifications on the product page to be alerted when items become available again.
12. Do you ship internationally?
We ship to select countries. Shipping fees, customs duties, and taxes may apply depending on the destination.
Impakt Systems
Monday - Saturday
10:00 a.m. to 8:00 p.m.
Chennai
Coimbatore
Kanchipuram
Shop By Category
Photo Copier
Fax Machines
Multifunction Printer
Canon Plotters
Document Shredder
Quick Link
Home
Service
Contact
About Us
Products
Stay in Sync

copy rights 2026 @ impacttecsystems.in