About Impakt Business Systems

The Impakt Business Systems has been formed in 1996 into cater the needs of the Office Automation Industry. The company is well managed by the Competent Professionals who have 20 years experience in the Office Automation Products. The company is the Authorisation Corporate Partner for CANON Products and items involved in the field of Marketing Office Automation Equipments.

At Impakt Business Systems, we are dedicated to transforming workplaces with reliable, high-performance office automation and imaging solutions. For years, we have specialized in providing a complete range of Canon products, offering unmatched quality, advanced technology, and user-friendly performance to businesses of all sizes.

We supply and support a wide portfolio of Canon equipment, including photocopiers, fax machines, multifunction printers, scanners, professional cameras, and large-format plotters. Whether your goal is to improve workflow efficiency, reduce operational costs, or upgrade to smarter technology, we ensure you receive the right solutions tailored to your needs.

What sets us apart is our commitment to genuine products, expert guidance, and dependable after-sales support. Our team brings extensive knowledge of Canon’s product ecosystem, helping customers make informed decisions that enhance daily productivity and keep operations running smoothly.

Over the years, we’ve built strong, long-term relationships with businesses, institutions, and professionals who rely on us for quality, transparency, and consistent service. From installation to maintenance, we stand by our customers at every step to ensure seamless performance and maximum uptime.

At Impakt Business Systems, our mission is simple: To bring powerful, smart, and reliable office technology to every workplace — backed by service you can trust.

Technical Support & Helpdesk

1. Dedicated support team for each client
2. Support - High end Support provided by “Product Specialists‟
3. Business –to-consumer and business-to-business models
4. Multi-channel delivery capabilities that include voice, email and remote assistance
5. Call tracking capability with integration of helpdesk with service Centers, Field Support and parts warehouse to provide seamless customer experience through online CRM.

Team and Helpline

We are a team of experienced professionals, who are time bound and have systematic approach to all our client IT requirements and service level assistance. We provide expertise online HELP by people indulged in customer satisfaction management. So “Give us all your I.T. worries” and enjoy the experience of quality computing.